As a Baby Boomer, my high school years in the 1970’s consisted of listening to the best rock and roll bands of all time. The classic music of numerous groups has survived a couple of generations and many Millennials (including my kids) are fans of some of the great ones. I never thought I would use one of these groups and one of the greatest songs in an article about talent management. But after conversations with my wife and several friends this past week, it just popped into my head. The first two lines of Queen’s Bohemian Rhapsody is “Is this the real life? Is this just fantasy?” Ah, I hear you singing it now! I am hopeful that my little explanation will make sense when I am finished.
My entire business life is focused on talent management. The tag line for my business is “We help companies bring out the BEST in their employees”. It might seem kind of weird to some, but it is a passion of mine. I dream of business cultures and environments where we wake up in the morning excited to come to work. Not that we don’t want to spend time with family and chill from time to time, but we are inspired everyday by our co-workers, supervisors, managers, and business leaders. Those with whom we work make us better people and we are motivated to work as hard as we can toward success of ourselves, those with whom we work, and the company. Every day we work toward our PIPability-Peak Individual Performance™.
My wife and I talked about my dream for the worker world and she commented that she does not think it is possible. She opined that the work itself creates a myriad of obstacles that impacts how we think about our work regardless of the nature of the work environment. She said “it is nice to think about and a good goal to pursue, but in reality, it will never be like that”.
Then, in a weekly social gathering with college classmates, we discussed the work environment in which they spend their time. They talked about leaders who don’t lead, work that doesn’t get done, and behaviors toward other people that are negative and punitive. After providing me numerous examples of what I call “management maleficence”, the bottom line was stated bluntly; “people just don’t care”.
So, I find myself wondering, “do I live in a dream world?” Can a work environment be created where everyone is inspired, motivated, happy, encouraged, driven, and working toward the good of all and not just themselves? I still say “YES!!”
A business owner I met a few months ago, said that their daily goal is to “delight and surprise their internal and external customers”. I believe the environment and culture at his company is close to my perspective of what is possible. When expectations are clearly communicated; when supervisors, managers, and leaders are providing all the tools and resources to help all be successful; when feedback is constant; when all understand that accountability must exist for success; and when consequences are fair, consistent, and transparent, a business will thrive. I guess I will leave it up to you. “Is this the real life” or “Is this just fantasy”?
To Your Success!
Richard Davis, SPHR, SHRM-SCP
Many of us spend the last few days of a year thinking about or discussing what we will give up or start doing in a new year. Most of the resolutions we make revolve around us losing weight, eating better, exercising, traveling, reading more books, etc. I propose that we look outside of ourselves and LOVE more in 2017. Here is what you can do.
Lead others by setting a positive example. You don’t have to be a supervisor, manager, or executive to lead. People notice how you act and speak during situations at work. Every day you have an opportunity to respond in a way that sends a positive message. Rather than criticize, praise. Rather than complain, solve. Don’t go along just to get along….blaze a path that others want to follow.
Offer assistance to those who need support, guidance, and motivation. It is rather easy to notice when others need help if you just look. You can sometimes see the weight someone is carrying on their shoulders just by the way they walk and talk. Really pay attention to your co-workers. Look in their eyes and take a peek at what they see. The burdens of life are considerable, but every day we can provide a helping hand and lighten their load. By helping others you feel better about yourself and lighten your own load.
Value the opportunities to help other people every day. Don’t look at others needs as a burden, but a chance to be that kind word, that helping hand, that bright smile, that lift they may need. You can try and avoid these opportunities, but you will be far less enriched.
Encourage as many people as you can within your sphere of influence. If you stop and think about it, the number of people with whom you associate every day is incredible. The cashier at the convenience store. The server in the restaurant. The person pumping gas right beside you. The people you stand with on elevator rides. Not to mention the many people with whom we work, play, and live. Think about what would encourage you and throw it back out. It will make an incredible difference.
It has been said that love is hard. I believe it is supposed to be because it requires us to give a little of ourselves. The kind of LOVE described above does require us to be selfless and that is not always easy. But is it worth it? You bet it is. So, go out there and LOVE someone.
To your success,
Richard Davis, SPHR, SHRM-SCP